Useful Sector Resources

Where to start?

There is a huge amount of free or low cost advice, resources, training and consultancy available to charities, social enterprises and not-for-profits. Below are links to a few we find useful and relevant.

Cost of living:

ACEVO - information from across the sector about the cost of living crisis
Charity Finance Group - cost of living knowledge hub
NCVO - information, guidance and available training and events on the cost of living crisis
Centre for Sustainable Energy - resources for communities to take action on energy from setting up a community energy project to making community-wide energy savings

Mental health and wellbeing:

BeWell provides a wellbeing toolkit and directory of experts, organisations, products and services to support people working in the migration sector.
The Black Wellbeing Collective* is a mental health and wellbeing service that prioritises the lived experiences of the Black community to heal from racial trauma, racial bias, racism and discrimination, operating as a digital platform for collective healing.
Charity Digital - a round up of some of the best wellbeing resources for charities. Charity Digital has also produced its own wellbeing guide
Healing Justice London create vital spaces and resources for healing and learning.
Mental Health Foundation's guide to supporting mental health at work, including a helpful checklist for employers.
Mental Health at Work has collated resources from across the sector into 'toolkits' to support a broad range of workplace wellbeing topics
Mind- training and resources for supporting wellbeing in the workplace
NCVO - useful links and guidance on supporting the mental health and wellbeing of your team
St John Ambulance - guide to assist with creating a wellbeing policy for your workplace
Samaritans - resources and training for supporting wellbeing in the workplace

HR and governance:

The Association of Chairs* - supports Chairs of charities and non-profit organisations to lead their boards effectively
Charity Commission have launched a free practical guide for recruiting trustees
Trustee Recruitment Cycle - Guidance, tools and tips to help you recruit trustees and diversify your board from Reach Volunteering
Clore Social Leadership Programme* - develops future leaders in the social sector
The Confidence Framework - a free interactive tool designed by Realising Ambition to support sector leaders and individual organisations to identify areas of strength and areas for improvement.
Cranfield Trust* - matches charities up with pro bono business expertise from management consultants
Directory of Social Change – provide leadership training through both public courses and in-house consultancy.
Free Human Resources advice and information from Cranfield Trust for charities and social enterprises based in England and Wales
Pilotlight * - free tailored strategic planning support for charities and social enterprises from senior business people
RadHR - practically applys anti-oppressive ideas to how social change organisations and workplaces organise internally. It offers alternatives to off-the-shelf HR policies and processes, which tend to replicate the very oppressions that our organisations strive to challenge.
Reach Volunteering* - provides a free service for charities, recruiting skilled volunteers and trustees
Sistren Legal Collective - guide to legal structuring for social justice initiatives. This free resource helps changemakers to navigate the legal complexities of setting up non-profit organisations in the UK.
Getting on Board - a list of free trustee recruitment resources including sample adverts, job descriptions, interview questions and induction packs.

Safeguarding:

There are several resources which may be helpful to learn more about safeguarding:

Charity Commission strategy for safeguarding:
SAFE CIC - provides free advice and training on sector specific safeguarding issues, both online and face to face
NSPCC - provide free checklists and resources for safeguarding children, including a safeguarding self-assessment tool
Contextual Safeguarding Implementation Toolkit - learning, resources and tips for safeguarding children and young people from the University of Bedfordshire *
NCVO Knowhow Nonprofit - provide a comprehensive collection of free safeguarding resources
The statutory guidance for all agencies and organisations for safeguarding children:

Evaluation, impact and learning:

Brathay Research Hub Evaluation Toolkit - offer a free suite of resources on how to evaluate youth organisations
Centre for Cultural Value* - provide free resources and training to help the cultural sector develop skills in research, evaluation and reflective practice.
Centre for Youth Impact - a community of organisations committed to working together to progress thinking and practice around impact measurement in youth work and services for young people.
Cultural Education Data Portal - resource by the Arts Council that brings together and provides easy access to data on children and young people at a local authority, regional and national level.
Cultural Learning Evidence Champion’s Handbook - a great tool produced by the RSA* for getting to grips with evidence and evaluation. Designed for evaluators in the arts but relevant for all sectors.
Directory of Social Change – carry out independent impact and programme assessments for charities, funders and other not-for-profit organisations.
Evaluation Support Scotland - provides practical support and access to impact and evaluation resources and tools.
Good Finance guide to measuring impact for social investment.
IVAR* (Institute for Voluntary Action Research) - works to understand, support and strengthen the voluntary sector using action research
Museums Associations toolkit - a set of tools and resources for measuring social impact designed to help museums find the right approach for their participants and organisation.
NCVO Charities Evaluation Service* - free tools and guidance on evaluation, learning and impact measurement
New Philanthropy Capital- a think tank and consultant to the charity sector, with lots of free research and publications
Outcome frameworks and standalone measures guide - a comprehensive guide produced by The National Lottery Community Fund relevant to charities, community and voluntary organisations in the UK
Pro Bono Economics* - matches volunteer economists with charities wishing to address questions around measurement, results and impact

Finance:

Charity Finance Group* - membership organisation offering training to the charity sector to develop leadership and financial management skills, understanding of topical financial issues, networking and knowledge sharing.
CFG Small Charities Programme* - provides practical face to face and online finance training and resources for charities with an income of £1m or less including budget and cashflow templates

Start-ups:

Directory of Social Change - provide a toolkit and resources to help new charities get off the ground
UnLtd* - has a guide to choosing a legal structure for new social enterprises
Nesta - offer a guide to nine of the main crowdfunding platforms supporting good causes in the UK
Social Enterprise UK * - offer an essential guide to creating a social enterprise
UnLtd* and School for Social Entrepreneurs - offer programmes and resources to help social enterprise ventures get up and running

Social Enterprise:

Social Enterprise UK * - from building markets to large scale public facing campaigns, SEUK the membership body for social enterprise, exists to amplify the voice of their members and get social enterprise on the radars of decision makers across sectors
Inspire to Enterprise- offers free-to-access social enterprise support, information and advice
Spring Impact - provides an open-source toolkit giving mission-driven organisations and individuals the resources to identify, design, and implement the right strategies, models, and processes for scaling impact
School for Social Entrepreneurs - offers courses to help individuals start, sustain, and scale social enterprises, charities and community projects
UnLtd * - supports social entrepreneurs with awards, events and resources. They also have a guide on choosing a legal structure for new social enterprises.

Communication and Campaigning:

Campaigns Collective - provide a helpful guide to what campaigners can and can't do under the UK Lobbying Act.
Charity Commission - published guidance for charities using social media, which includes a link to a template for drafting a social media policy.
CharityComms - membership network for communications professionals working in UK charities with free to access communications guides, templates and reports.
Constructive Voices- an NCVO initiative offering to link charities up with journalists to tell positive stories.
The Conversation* - an independent source of news and views, sourced from the academic and research community.
Directory of Social Change – provide training and publications, as well as information and analysis on issues affecting the sector through their own policy work.
The Edge Fund - provide a helpful list of campaigning resources listed by issue including links to blog posts, guides, tips and checklists
Equally Ours* - offers free strategic communications training workshops for organisations in London working on inequality and discrimination, poverty or multiple disadvantage.
Glitch - provide free resources from on what to do when experiencing online abuse, as well as how to be an online active bystander.
Knowhow Non-profit digital skills toolkit.
Involve – toolkit for involving people in decision-making.
Media Trust* - provides training and consultancy in all aspects of media, and matches skilled volunteers with charities.
Sheila McKechnie Foundation* - supports campaigners with training, awards and advice. SMK have developed Freedom to Campaign, a guide to campaigning in relation to the Lobbying act. Together with Bates Wells, they have also produced guidance for charities on campaigning in the run up to the general election.
Social Change Lab and JRF have launched this new Activist Resource Hub with plenty of resources packed into a single page.
Systemic Justice - developed a Community Toolkit for Change, to support communities and movements to use the courts for their causes and campaigns.
Practical advice on how to create films from CharityComms - includes setting up in-house production through to commissioning and working with agencies.

Data and Digital:

The Catalyst*- free services and funding to transform social impact through digital.
Cast - supports social technology ventures to grow and access finance and talent.
Charity Digital (formerly Tech Trust) - offers donated and discounted software, email marketing and foreign exchange services for UK charities.
Datakind UK * - links data scientists with not-for-profits to help them use data in support of their mission. DataKind also runs Office Hours where you can ask specific questions about a project or your data, or can pick a data expert's brain about what's possible.
Data Orchard* - provide a free tool to help you assess how data savvy your organisation is and identify areas for improvement. You can choose between a short 5 minute survey or the full assessment, which takes about 20 minutes to complete.
Dovetail, a directory of tech for good partners, funded by The Catalyst*, has a range of 'how to guides' to help non-profits find a digital partner that fits
Media Trust* - run a UK-wide digital skills training programme delivered through local masterclasses, mentoring and online learning.
Google - provide a range of free digital skills training courses
Reach Volunteering* - run a training programme to increase digital expertise on charity boards.
How to understand web users’ needs and building a Digital Workforce toolkit from NCVO Knowhow Nonprofit.
Superhighways* - Helping small charities do more digital; has a useful cheat sheet on applications for digital Comms.
Guide to choosing and implementing the right CRM from Datawise London.

Fundraising:

The Edge Fund - provide a helpful list of fundraising resources including links to toolkits, guides, training and funder databases
nfp Synergy - a comprehensive beginner's guide to fundraising for small organisations
Charities Aid Foundation - 'Fundraising Fundamentals' a free toolkit for small to medium sized charities
Directory of Social Change – provide a range of directories, including the Directory of Grant Making Trusts, and how-to fundraising publications and courses. Also provide the Funds Online (previously trustfunding) database.
Fundraising for first timers - a beginner's guide produced by Arts Council Wales aimed at organisations or charities that are starting out on their fundraising journey

We also list useful links to help you find other sources of funding.

Legal advice and support:

LawWorks provides free legal assistance for one-off pieces of advice needed by small not-for-profit organisations who are eligible for the scheme. For longer term advice, LawWorks may be able to match a small not-for-profit organisation with a volunteer solicitor through their Honorary Counsel service. They have also produced free short online videos for not-for-profits on specific areas of law such as how to incorporate a charity, the basics of property law and employee grievances.

Merger:

The Good Merger Guide and The Good Merger Index by Eastside Primetimers
The Institute for Voluntary Action Research has published three reports:
Let’s talk mission and merger by NPC

Diversity, Equity and Inclusion (DEI):

Centring Lived Experience: A strategic approach for leaders - a guide created by NPC
DEI Data Standard - a framework and taxonomy to help organisations monitor equity considerations developed by 360Giving and The Social Investment Consultancy.
Diversity, Equity and Inclusion monitoring tool - a free tool by Big Issue Invest, which organisations can use to input information about their Board, staff and communities they serve to generate an overview of their diversity split as well as their gender and ethnicity pay gaps.
D5 - D5 is a five-year coalition to advance philanthropy’s diversity, equity, and inclusion. They have very helpful resources including pointers on how to talk about DEI.
Free resources from UK charity Glitch on what to do when experiencing online abuse
Inc Arts Unlock - an anti-racism toolkit that gives arts organisations practical steps to take anti-racist action.
Lived Experience: learning from others - a comprehensive resource created by Beyond the Streets* aimed at people who are interested in lived experience
Museums Association's guidance on Communicating Decolonisation - a starting point for museums and galleries to build a robust communication strategy to support decolonisation work.
NCBI - the National Coalition Building Institute - delivers equalities leadership programmes.
Socio-economic inclusion and diversity in the arts - a free toolkit for employers created by Jerwood Arts and Bridge Group.
Stagetext* - provides captioning and live subtitling services to theatres and other arts venues.
Race for Nature's Recovery - an initiative that uses the Government's Kickstart scheme to tackle the longstanding lack of racial diversity in the environment movement. Organisations can sign up for support to offer a paid placement for a young person.
RadHR - practically applys anti-oppressive ideas to how social change organisations and workplaces organise internally. It offers alternatives to off-the-shelf HR policies and processes, which tend to replicate the very oppressions that our organisations strive to challenge.

You can also find a detailed list of helpful resources and articles about inclusion and diversity and can listen to recordings from from our event on Recruiting for Diversity.

Environment and Food sustainability:

Julie's Bicycle - working with arts organisations to help them measure, manage and reduce their environmental impacts
Good Food at Work * - guidance from Sustain on how to ask your organisation to sign up to a healthy and sustainable food policy
Food Systems Academy * - an open education resource for sharing knowledge and increase the public’s understanding of our food system

Community and user engagement:

Unlocking Networks - handbook and toolkit on developing a peer network
National Survivor User Network* and partners - guide on developing remote and online peer support through a range of online platforms
Museums Associations: Power to the people - a self-assessment framework for participatory practice to help organisations improve community engagement in museums
Clinks - guide to service user involvement
Big Lottery - guide to best practice on working with young people

How to. . .

Bid for public sector contracts: a GOV.UK guide for voluntary, community, and social enterprise organisations.
Find a consultant: Consultants for Good is a network of independent consultants who work with voluntary organisations.
Set up a charity: GOV.UK advice and information and an online checklist tool called charitysetup by Small Charities Coalition* to steer you through the logistics of setting up a charity in simple steps.
Close down an organisation: The Decelerator offer resources to support organisations considering a closure with practical and emotional guidance and signposting.
Write an invitation to tender: we have drafted a example tender document, which you can download and edit as appropriate.
Set a budget for a project: see our rough guide to setting project budgets.
Prepare a tender process for a project: see our rough guide to preparing a tender process.
Find knowledge and advice for small charities: Guardian Voluntary Sector 'How to' guides.
Work collaboratively: free collaboration toolkits and resources from Take Note* that are relevant to anyone undertaking or exploring collaboration and delivering work in partnership - social change organisations, funders, researchers, advocacy organisations and networks. You can also watch this webinar we hosted with Take Note, which takes you through the key tools and the thinking behind them.

For more tools and resources for charities, social enterprises and community groups, check out NCVO's KnowHow knowledge and e-learning hub.

Sector supporters:

Arts Council England - funding, advice and tools for the arts sector in England
Arts Council of Northern Ireland- the funding and development agency for the arts in Northern Ireland
Arts Council of Wales - Wales' funding and development organisation for the arts
Association of Independent Museums* - connects, supports and represents independent museums and galleries
Clinks *- supports, represents and campaigns for the voluntary sector working with offenders
Creative Scotland- the public body that supports the arts in Scotland
Directory of Social Change- provides training courses, publications, online funding databases and research for the charity sector
Locality* - national network for community-led organisations. Its Lifeboat programme supports member organisations in financial or organisational difficulty.
Museums Association* - the membership organisation for everyone working museums, galleries and heritage
NAVCA- national membership charity for local infrastructure
NCVO- research, resources and training for voluntary sector organisations in England
NICVA- support for voluntary sector organisations in Northern Ireland
SCVO- support for voluntary sector organistions in Scotland
Small Charities Coalition* - support for UK charities with income below £1m
WCVA- support for voluntary sector organisations in Wales

*these organisations have been funded by a grant from Esmée Fairbairn Foundation.