Get in touch

Action for Conservation

Accessibility

If you would like to request any information from us in a more accessible format to you, please get in touch by email: communications@esmeefairbairn.org.uk or by calling us on 020 7812 3700.

Press and communications enquiries

For any press or communications enquiries, please email us at: communications@esmeefairbairn.org.uk. Alternatively you can leave a message on our press line: 020 7812 3777.

Complaints

If you wish to make a complaint to the Foundation about the way you have been treated or some other aspect of our work, please put this in writing to: Esmée Fairbairn Foundation, 5th Floor, Kings Place, 90 York Way, London, N1 9AG or by e-mail: info@esmeefairbairn.org.uk.

The Chief Operating Officer will deal with the complaint at the first stage. If this cannot be dealt with satisfactorily, then it may be taken to the Chair of the Board of Trustees. While the individual identity of complainants will be kept confidential, the lessons emerging from these are reviewed by the Senior Management Team to see if any lessons can learned or practice improved, and these are reported to the Board of Trustees. See our complaints policy to learn more about the procedure for complaints.

Esmée Fairbairn Foundation is regulated by the Charity Commission for England and Wales. See the Charity Commission's guidance on making a complaint about a charity:

All other enquiries

If you have a question about our funding or application process, you may find the answer in our FAQs. Otherwise, do send us a message using this form or email us at info@esmeefairbairn.org.uk. You can also find us on Twitter.